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Our Quest cohort 4 journey has begun!

The application for our 2024 Quest cohort program closed at the end of April and we are so pleased to announce that we will be working with seven teams from across the province to improve their organizational processes. Over the next 6 or 12 months, they’ll be coached through an improvement project by the Knowledge Institute QI staff, learn from each other’s experiences and deepen their knowledge of QI, all while advancing the continuous quality improvement (CQI) culture within their organizations. We just held our Quest quick-off event this week with the participating agencies and we could feel a lot of excitement and eagerness to get to work. 

What is Quest?

Through our Quest cohort program participants receive a range of supports including tailored, team-based QI coaching and Lean Six Sigma training.

Find out more about Quest program on our website.  

Introducing our cohort 4

Similar to our previous cohort, cohort 4 has very diverse areas of focus, from improving access, enhancing processes and client engagement to organizational systems, and more. Meet our new Quest cohort and their projects’ titles: 

  • Child Development Institute: Clinical Quality Improvement (QI) Strategy to Support Strong Client Outcomes 

  • Keystone Child, Youth & Family Services: Psychoeducational Workshops and Evidence-Based Programming Response and Pathway Redesign 

  • Lynwood Charlton Centre: Improving Equity, Efficiency and Effectiveness of Prioritization and Triage Processes at Lynwood Charlton Centre 

  • Maryvale: Empowering Quality Improvement Through Standardized Frameworks 

  • Merrymount Family Support and Crisis Centre: Enhancing Client Engagement 

  • York Hills: Improving Service Delivery by Increasing Client Sessions 

  • Youthdale Treatment Centres: Crisis Support Team Transformation 

We can’t wait to support the Quest teams through their QI journey and see how things evolve. Stay tuned for updates on our teams’ projects and to discover how they are driving change to support better mental health and substance use health outcomes for young people and their families.  

Read previous projects summaries here.