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Let our Quest begin!

Quality is the name of the game for the Ontario child and youth mental health sector, and we are here to support you. After a year of preparation and recruitment, we are ready to kick off Quest, our new quality improvement (QI) program with its very first cohort!  

What is Quest? 

Quest is a program based on Lean Six Sigma methodology, offered in partnership with Children's Mental Health Ontario (CMHO). Quest will run for 12 to 16 months, building organizational capacity for QI and a culture of continuous quality improvement. Our first cohort will be focusing on care pathways improvement projects.   

The program will involve in-person and virtual group learning sessions, along with tailored, individual QI coaching. Quest will officially start on January 28, 2020 with Lean Six Sigma Yellow Belt training, followed by kick-off activities in Toronto. 

Meet our first Quest cohort

The call for proposals for Quest projects was held in the fall of 2019. The response has been phenomenal, with many organizations from all over the province submitting improvement project ideas. Here are the agencies whose projects were selected:  

  • Pathstone Mental Health (St. Catharines) — Creating efficacious care pathways to mental health services for children or youth who engage in high-risk behaviours to self or others 

  • Youthdale Treatment Centre (Toronto) — Streamlining the intake process 
  • Chatham-Kent Childrens' Services (Chatham) — Youth justice care pathway 
  • Lynwood Charlton Centre (Hamilton) — Improving the equity, efficiency, effectiveness and transparency of prioritization and triage processes at the Lynwood Charlton Centre lead agency 
  • Open Doors for Lanark Children and Youth (Carleton Place) — Creating client value: Community service care pathways process improvement project 

  • Maltby Centre (Kingston) — Improving pathways for Section 23 classrooms in KFL&A 

  • Child Development Institute (Toronto) — Improving discharge planning: A strategy to reduce wait times in wwo of CDI's flagship programs 
  • Aisling Discoveries (Scarborough) — A quality improvement project for Children's Mental Health Intake Process at Aisling Discoveries 
  • Crossroads Children's Mental Health Centre (Ottawa) — Improving access at Crossroads Children’s Mental Health Centre 
  • Vanier Children's Services (London) — Live-in service system navigation in the London-Middlesex and surrounding areas 

Visit our Quest webpage regularly to follow project evolution!